Contact West Protect · Perth & surrounding areas

Get help with your system.

Tell us what is happening, your suburb and how to reach you. You do not need to know the model number to request help.

Your support request

Describe what you need help with and how we can reach you. Optional fields can be left blank.

Describe the affected device, any warning and when the issue began. The model is useful if known. Up to 1,420 characters for your message. Selected options are included separately. Leave passwords, access codes and sensitive footage out.

Sending a request does not confirm a booking. These channels are not an emergency response service.

Your contact details and message are saved for West Protect to review and respond. If you enable optional website measurement, a recognised QR campaign source may also accompany your request; your own referral answer stays separate. This permission does not authorise marketing, activate a subscription or grant access to your system or footage. Email for a copy of our Privacy Policy.